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Cookie- Policy

Cookie Policy Summary

We use cookies to enhance your browsing experience, provide secure access to our services, and analyse traffic on our platform. By continuing to use the Ooze website, you consent to our use of cookies as described in this Policy.

You also agree to our Terms & Conditions and Privacy Policy.

You can manage or withdraw your cookie preferences at any time via the Cookie Preferences link in the footer or through the CookieYes banner on this site.


Detailed Cookie Policy

Last Updated: August 2025

Introduction

This Cookie Policy applies to Tekcell (Pty) Ltd, trading as Ooze Digital Payment Solutions (“Ooze”, “we”, “us”, “our”), which is the legal entity responsible for the Ooze website and platform. Tekcell (Pty) Ltd also trades under the name Excel Cellular.

Ooze Digital Payment Solutions forms part of the Excel Group of Companies, which includes related and affiliated businesses such as Supra Investments (Pty) Ltd, trading as Excel Stationers, and other associated businesses under the Excel brand umbrella.

While these affiliated businesses may offer complementary products and services, the Ooze website and platform are legally controlled and operated by Tekcell (Pty) Ltd. For the purposes of applicable data protection laws, including the Botswana Data Protection Act 2024 (as amended or replaced from time to time), Tekcell (Pty) Ltd is the data controller of your personal information when you use this website.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us recognise your device, understand user behaviour, remember preferences, secure your sessions, and improve your browsing experience.

Types of Cookies We Use

  • Strictly Necessary Cookies – essential for the website to function (e.g., login, payment processing).
  • Performance Cookies – help us analyse site usage and measure performance.
  • Functional Cookies – remember your preferences, such as language or login state.
  • Targeting / Advertising Cookies – deliver relevant ads and track campaign performance.

Third-Party Cookies

We may allow trusted third parties to place cookies on our website, including:

  • Google Analytics (GA4) for traffic analysis.
  • Telecom and payment partners (e.g., Orange, Mascom, BTC, and banking gateways) where required for transaction processing, monitoring, and fraud prevention.

These third parties process information under their own privacy policies.

Managing Cookies

You can manage or withdraw consent for non-essential cookies at any time by:

  • Clicking the Cookie Preferences link in our footer, or
  • Adjusting your browser settings to block or delete cookies.

Please note: blocking certain cookies may affect the functionality of the Ooze platform (e.g., login, payments).

Legal Basis

We rely on your informed consent for non-essential cookies (analytics, advertising). We rely on legitimate interest and contractual necessity for strictly necessary cookies that enable you to access and use the platform securely.

Your Rights

Under applicable data protection laws, including the Botswana Data Protection Act 2024 (as amended or replaced from time to time), you have the right to:

  • Withdraw consent at any time
  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to processing in certain circumstances
  • Lodge a complaint with the Information & Data Protection Commission (IDPC) or other relevant supervisory authority

Contact Us

If you have any questions about this Cookie Policy or our data practices, please contact us at: support@ooze.co.bw

This Policy should be read together with our Privacy Policy and Terms & Conditions.

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